Privacy Policy

Effective Date: August 18, 2026

The Roof Connection (“The Roof Connection,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit roofconnectionpa.com, contact us, request an estimate, or otherwise interact with us through the website.

1. Information We Collect

We may collect the following categories of information:

Information You Provide

When you contact us or request an estimate, you may provide information such as:

Your name
Email address
Telephone number
Property or mailing address
Details about your roof, property, damage, renovation project, or requested services
Photographs, documents, or other information you choose to provide
Your preferred method and time of contact
Communications you send to us

Please do not submit sensitive personal information through the website unless we specifically request it.

Information Collected Automatically

When you visit the website, we and our website or analytics providers may automatically collect certain technical information, including:

Internet Protocol address
Browser and device type
Operating system
Referring and exit pages
Pages viewed and links selected
Approximate location derived from your IP address
Dates, times, and duration of visits
Cookie identifiers and similar technical information

Information From Other Sources

We may receive information from service providers, referral partners, advertising platforms, publicly available sources, or other people who refer you to us.

2. How We Use Information

We may use collected information to:

Respond to questions and estimate requests
Contact you about roofing, repair, replacement, storm-damage, commercial roofing, or renovation services
Schedule inspections, appointments, and project consultations
Prepare estimates and administer customer relationships
Operate, maintain, secure, and improve the website
Understand how visitors use the website
Measure the performance of our advertising
Detect or prevent fraud, misuse, and security incidents
Maintain business and tax records
Enforce our agreements and protect our legal rights
Comply with applicable laws and legal processes

We may combine information collected through the website with information collected during telephone calls, appointments, inspections, or projects.

3. Cookies and Similar Technologies

The website and its service providers may use cookies, pixels, tags, and similar technologies to operate the site, remember preferences, understand website traffic, and measure advertising.

You can usually control cookies through your browser settings. Blocking cookies may affect the operation of certain website features.

If we use nonessential analytics or advertising technologies where consent is legally required, we will request that consent through an appropriate notice or cookie-control mechanism.

4. How We Disclose Information

We may disclose information:

To website hosting, communications, analytics, advertising, scheduling, customer-management, IT, and security providers
To contractors, consultants, manufacturers, suppliers, or other parties involved in responding to your request or completing an authorized project
To professional advisers, such as accountants, insurers, and attorneys
When required by law, court order, subpoena, or another valid legal process
When reasonably necessary to protect our rights, customers, employees, property, or safety
In connection with a merger, sale, financing, reorganization, or transfer of all or part of our business
At your direction or with your consent

We do not sell personal information for money. If our data practices change in a way that creates additional legal rights, we will update this policy and provide any required choices.

5. Telephone, Email, and Text Communications

If you provide contact information, we may use it to respond to your inquiry, discuss an estimate, schedule an appointment, or communicate about requested services.

If you separately consent to receive promotional text messages, message frequency may vary, and message and data rates may apply. Consent to marketing texts is not a condition of purchasing services. You may opt out by replying STOP. Reply HELP for help or contact us using the information below.

You may opt out of promotional emails by using the unsubscribe instructions in the email or contacting us. We may still send non-promotional communications concerning an inquiry, appointment, project, transaction, or legal notice.

6. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, maintain appropriate business records, resolve disputes, enforce agreements, and meet legal, tax, insurance, and regulatory requirements.

Retention periods depend on the nature of the information and our relationship with you.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No website, transmission method, or storage system is completely secure, however, and we cannot guarantee absolute security.

8. Your Privacy Choices

You may contact us to:

Ask what personal information we maintain about you
Request correction of inaccurate information
Request deletion of information, subject to legal and operational exceptions
Opt out of promotional communications

We may need to verify your identity before completing a request. Some information may be retained where required or permitted by law, including information needed for contracts, warranties, tax records, insurance matters, fraud prevention, or legal claims.

9. Third-Party Websites

The website may link to websites or services operated by other parties. Their privacy practices are governed by their own policies. We are not responsible for third-party websites, services, content, or privacy practices.

10. Children’s Privacy

The website is intended for property owners, business representatives, and other adults seeking contracting services. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has submitted personal information to us, please contact us so we can take appropriate action.

11. Do Not Track

Some browsers offer a “Do Not Track” setting. Because no uniform industry standard currently governs these signals, the website may not respond to every Do Not Track signal. You can control many cookies through your browser settings and any cookie controls made available on the website.

12. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised effective date. Your continued use of the website after an update means that the revised policy applies to your subsequent interactions with the website.

13. Contact Us

For privacy questions or requests, contact:

The Roof Connection
30 George Dr Jefferson Township, PA 18436
Phone: 570-351-2714
Email: tom@roofconnectionpa.com